Terms and Conditions

AU residents only. If you are under 18, you must get approval from your parent/guardian before you make a claim.  By approving your participation, your parent or guardian accepts these conditions. Purchase period: 12.01am (AEST) on 18/8/2022 to 11.59pm (AEST) on 13/10/2022. Claim period: 12.01am (AEST) on 19/8/2022 to 11.59pm (AEST) on 27/10/2022. During purchase period, buy any singular product (online bundles are excluded from promotion) from the etch&ethos range from an Australian Pharmacy, etchandethos.com or https://www.egoeshop.com.au & if not happy after a minimum of one day of use, submit refund claim by visiting www.etchandethosmoneyback.com.au, locating the claim form and filling out all requested information, including uploading an image of your purchase receipt, selecting your preferred payment method (EFT to an Australian-based bank account or via Paypal) and telling us in at least 15 words why you didn't love the product/s. If your claim is valid, you'll get a refund via your chosen method for price paid (up to $26.50 per product). Max 1 claim per household and max one product per claim. All claims validated within two business days. Allow 5 business days from verification to get refund via EFT. Paypal payment dependent on PayPal TsandCs. The claimant is fully responsible for entering correct Bank or PayPal details and personal details to ensure Cash Back can be provided. Keep original itemised receipt/s. The Promoter’s employees, sub-contractors, participating retailers and/or their agents may not participate in the offer. The Promoter reserves right, at any time to verify the validity of claims and claimants and to disqualify any claimants who the Promoter believes has submitted a claim not in accordance with the Terms and Conditions. The Promoter reserves the absolute right to withdraw, cancel or vary the offer without notice and at any time. Refund not transferable. If asked you must provide proof of age/residency/identity. This offer does not restrict consumer rights under any statute e.g. the Competition and Consumer Act 2010 (Cth) – e.g. you may be entitled to return defective goods for a refund in some circumstances. Offer not sponsored/endorsed/administered by/associated with any social media platform, including Facebook and Instagram. You are providing your info to Promoter not to any social media platform. You completely release any relevant social media platform/s from any & all liability. The Promoter may collect your personal information directly or through its agents or contractors.  The Promoter will use your personal information to conduct the offer. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this offer, communicating with you or storing data. If you have marked the “opt-in” box on the claim form, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging.  Personal information will otherwise be dealt with in accordance with the Promoter’s Privacy Policy which is available at https://www.egopharm.com/au/en/privacy.html. Promoter: EGO PHARMACEUTICALS PTY LTD (ABN 86 005 142 361).