FAQs

How long is the promotion running?

Products may be purchased between 12.01am (AEST) on 18/8/2022 to 11.59pm (AEST) on 13/10/2022. Claims may be made between 12.01am (AEST) on 19/8/2022 to 11.59pm (AEST) on 27/10/2022.

 

Where is the promotion running?

Purchases can be made from an Australian Pharmacy, www.etchandethos.com or www.egoeshop.com.au.

 

What is on offer?

Buy any singular product (online bundles are excluded from promotion) from the etch&ethos range from an Australian Pharmacy, www.etchandethos.com or www.egoeshop.com.au & if not happy after a minimum of one day of use, submit a refund up to the value of $26.50 per product.

 

How can I enter the promotion?

Submit a refund claim by visiting www.etchandethosmoneyback.com.au.

 

Who can enter?

Australian residents only. If you are under 18, you must get approval from your parent/guardian before you make a claim.

 

What is a qualifying purchase?

Any singular product (online bundles are excluded from promotion) from the etch&ethos range.

 

What information will I need to complete my entry?

Your first name, last name, mobile number, email address, postal address, date of purchase, venue, product purchased, purchase amount and upload a copy of receipt, clearly showing the products purcahsed, purcahse date and retailer.

 

What proof of purchase do I need?

Keep original itemised receipt/s.

 

How many times can I enter?

Max 1 claim per household and max one product per claim

 

How long do I have to get my cashback?

The claim period is open from 12.01am (AEST) on 19/8/2022 to 11.59pm (AEST) on 27/10/2022

 

How will I receive my cashback?

All claims validated within two business days. Allow 5 business days from verification to get refund via EFT. Paypal payment dependent on PayPal terms.

 

If you have any other questions or require assistance, please Contact Us.